Cancellation & Refund

Refunds Policy

Refunds are processed to original payment method, through our payment partner Razorpay. It usually takes upto 10 Business days to reflect back on your payment method. After 10 business days, if you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. Refunds will not be processed in cash. 

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For Cash on Delivery orders, refunds will be processed to your bank account (via National Electronic Funds Transfer (NEFT)).

NOTE:  Refunds cannot be processed to third-party accounts. The name on order/invoice generated should match with the name of the bank account holder.

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Cancellation Policy

Any order before packaging can be cancelled. You can verify the status of the order on “My orders page”. Once an order is invoiced and packed, it cannot be cancelled.

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Please Contact Us with your order number for any clarifications or send us an email with subject including “Cancellation”. The refunds after successful cancellation will be processed based on refunds policy.

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Important Note on DND: The contact details provided on Sajjan Ayur Zone website and sub-domains, inclusive of phone/mobile no.(s)/email-id will be utilized for all order-based communication and also shared with partners. These communications are essential to use services of Sajjan Ayur Zone and hence will be an exclusion from 'Do not Call' registry for said communication purposes only.